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Privacy Notice


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Last updated: February 21, 2018.
By accessing and using this Site, you hereby agree to the terms of this Privacy Policy and General Terms and Conditions of Use. ShopTheGemGarden.com is committed to the protection of the privacy of its web site visitors.

Please note that we do not share, sell, trade or provide statistics about our customers, sales, traffic patterns, and related site information to third parties for their promotional purposes.

As part of this commitment, we gather information about our customers, users of our websites and other services, and visitors so we can better serve you. Because we realize that your privacy is important to you, your privacy is also important to us. Whether you buy from one of our stores, or one of our websites such as ShopTheGemGarden.com, or through one of our other services, or a ShopTheGemGarden software application (i.e., a widget) downloaded to your desktop (all of which together with our websites we will refer to as “services”), you can be assured that we respect the confidentiality of personal information that identifies you and treat that information responsibly.

As described in this Privacy Statement, we do not authorize the selling or renting of your personal information to third parties for their business purposes.

By using a ShopTheGemGarden service, you accept the practices that are described in this Privacy Statement, which is effective as of February 11th, 2011, and is part of the General Terms and Conditions of Use governing use of this website and the terms and conditions governing any other ShopTheGemGarden service you use. If, however, another ShopTheGemGarden service sets forth a separate or additional privacy statement, terms and conditions, or other policy, then that separate privacy statement, terms and conditions, or other policy shall apply in connection with your use of that service. This Privacy Statement does not apply to personal information that is collected through the websites of ShopTheGemGarden’s affiliates based outside the United States or through any other services offered by ShopTheGemGarden’s affiliates outside the United States. We may change or add to this Privacy Statement from time to time. When that happens, we will post the revised Privacy Statement here. Your use of one of our services after changes to this Privacy Statement have been posted constitutes your knowledge and acceptance of those changes (i.e., that the changes may be applied to the information we collect from and about you).

ShopTheGemGarden is not responsible for the privacy or data collection policies or practices of the services from which you access our services, of services we link to, or of any services that are linked to our services.

This Privacy Statement tells you what kinds of information we collect about our customers, users, and visitors, how we use that information and with whom we may share it, and how you can access and change our information about you. If you have additional questions about ShopTheGemGarden's privacy practices or would like more information, please contact support@shopthegemgarden.com.

Personal Information
If you place an order for a product, request a service or submit content to this site, we may need to contact you for additional information required to process or fulfill your order and/or request. However, unless compelled by applicable law, we will not provide this information to a third party, except as necessary to process your order.

We collect the personal information that you give us voluntarily or in response to our request when you choose to purchase a product from us or use one of our services. For example, when you register with us we will ask you to provide personal information. Registration with us is generally required to make a purchase or to use one of our community functions such as posting a message on a community forum or submitting a product review. Similarly, we will ask you for contact information if you use our notify a friend program or if you request that we send you e-newsletters or other promotional notices or seek information or assistance from us.

If you purchase a product, we will also ask you for financial information such as your credit card number, for a billing address, and a shipping address.

Additional personal information may be collected from you in connection with your use of certain optional services and features we offer. For example, if you register for mobile services, we will ask you to provide information such as your cell phone number and the name of your mobile provider, as well as the payment method, billing address, and shipping address you want to use for any purchases through this service. You will also be requested to specify payment and shipping information in advance if you want to purchase items using a special purchase feature. Similarly, entering one of our contests or sweepstakes, submitting an employment application, or using one of our community functions may involve our collection of further personal information from you such as your social security number and chosen nickname. If you sign up to receive e-mails, messages or e-newsletters, you may be asked to provide information concerning your personal interests. We may also collect personal information from your creation of wish lists or reminders.

Other Customer information we may collect.
If you ask us to ship a purchase to somebody else or you use our notify a friend feature, we will ask you to provide the name and address or e-mail address of the person to whom you are sending or recommending the product, as well as your name and contact information.

We may also obtain personal information about you such as contact information, updated address and shipping instructions, and credit information from agents, consultants, contractors, carriers, and other third parties. We may also collect contact and other information about prospective customers.

Friends may contact us at support@shopthegemgarden.com to request that we remove this information from our database.

Additionally, our system keeps track of technical information about your computer or mobile device, such as the browser type and version, browser plug-in types and versions, and operating system of your computer, the Internet Service Provider (ISP) or other provider you use to access certain of our services, and your internet protocol (ip) address, location, and time zone setting. To help us understand the use of our services by our visitors and improve your shopping experience and to aid us in marketing and managing our services, we also automatically collect information as to how you were directed to them, how you navigate around them, what products you browse, and your purchasing activities.

We post customer testimonials on our web site, which may contain personally identifiable information such as the customer's name. We do obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial.

How we collect this information.
When you register with us, we compile the personal information you give us about yourself into an individual profile, adding other personal information about you to that profile as we obtain it. We also collect information about your purchases and other uses of our services as they occur.
Personal and other information about prospective customers may be collected by us or obtained from our business partners or other third parties.
We automatically gather other information (including the technical information identified above) when you access certain of our services, including through the use of cookies.

Cookies
Cookies enhance our ability to serve you. Basically, they're pieces of text that a website stores on your computer – an identification code of sorts. This cookie can be accessed by the website when you revisit it.

We use two types of cookies: session cookies and persistent cookies. Session cookies terminate shortly after you terminate your internet session. Persistent cookies are stored on your hard drive until they expire or are deleted. Both types of cookies help provide an enhanced user experience since they recall your use of the Internet and our services, shopping preferences, shopping cart information, and your password.

We understand that not everyone wants to permit the use of cookies. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting cookies and how to disable cookies, but we recommend that you leave cookies turned on so that you can take full advantage of the shopping features we offer.

Personal Information Requirements
Personal information is required for you to make a purchase, request information or assistance, or take advantage of certain services and features we offer, such as ShopTheGemGarden services and desktop applications, our notify a friend feature, community functions, contests or sweepstakes. If you do not want to provide personal information through use of these services and features, you are free to place a telephone order by calling 1-760-744-1000 or by visiting one of our stores. We respect the confidentiality of all your personal information as described in this Privacy Statement whether you give it to us over the telephone, at one of our stores, or via any other means.

Security of your personal information
The security of your personal information is important to us. All of your personal information (such as credit card number and/or social security number) on our registration or order forms is encrypted by Secure Sockets Layer (SSL) software when it is transmitted to us via the Internet to any website address beginning with https. We maintain the servers that store this information in a facility with restricted access. We also truncate your credit card number to the last four digits when we communicate with you about your order.

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Please be advised that while there are always risks associated with providing personal data, whether in person, by phone or over the Internet, and no system of technology is completely safe, "tamper" or "hacker- proof", ShopTheGemGarden.com has endeavoured to take appropriate measures to prevent and minimize risks of unauthorized access to, improper use and the inaccuracy of your personal information. We use VerSign SSL Encryption with the strongest available SSL Encryption. We use authorize.net to check and authorize credit card and we ship using FedEx.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security outside our controls.
If you have any questions about security on our Web site, you can send us email at support@shopthegemgarden.com

Our services are not intended for use by children, and the terms and conditions governing the use of our services require that you must be at least 18 years old to use them. In addition, we do not solicit or collect information from anyone who tells us that he or she is under 13 years of age

Accuracy of collected personal information
ShopTheGemGarden.com will on its own initiative, or at your request, replenish, rectify or erase any incomplete, inaccurate or outdated personal data retained by Worldjewels.com in connection with the operation of this Site. To Correct or update your personal information please login to your account or send us an email at support@shopthegemgarden.com

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

 

Disclosure Statement
ShopTheGemGarden.com is a certified licensee of the GODADDY.COM Verified & Secured program, which is a member of the TRUSTe Web Privacy Seal Program. TRUSTe is an independent, non-profit organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the web site ShopTheGemGarden.com.
If you have questions or concerns regarding this statement, you should first contact: support@shopthegemgarden.com.
If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact our certificate issuer first by one of the following methods,
1. You may send an email to support@godaddy.com
2. You may send mail to Go Daddy at the following postal address:
14455 North Hayden Road, Suite 219, Scottsdale, AZ. 85260 USA
3. You may call us at: (480) 505-8800
4. You may fax us at: (480) 505-8844

You may also send your mail to our offices at;
The Gem Garden
250 S. Pacific St., Suite 105 & 107
San Marcos, CA 92078

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